Last updated: 9/10/19
CHILDREN UNDER THE AGE OF 13:
Our Properties are not intended for children under 13 years of age. No one under age 13 may provide any information to or via the Properties. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information via the Properties or on or through any of its features/register on the Properties, make any purchases through the Properties, use interactive or public comment features of the Properties (if any), or provide any information about yourself to Us, including your name, address, telephone number, email address, or any screen name or user name you may use. If We learn We have collected or received personal information from a child under 13 without verification of parental consent. We will delete that information. If you believe We might have any information from or about a child under 13, please contact Us at firstname.lastname@example.org with COPPA in the subject line.
Parents may want to consider commercially available parental control protections to limit what minors can access online and/or monitor their minor children’s online activities. Examples include: www.netnanny.com; www.webwatcher.com and www.sentrypc.com. We do not endorse these or other services and are not responsible for them.
YOUR CALIFORNIA PRIVACY RIGHTS.
Subject to certain limits, California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com. Please notate in the subject line “Request for California Privacy Information”. We will provide the requested information to you at your e-mail address in response. We reserve our right not to respond to requests submitted other than to the email or mailing addresses specified in this section.
INFORMATION WE COLLECT
All of the information we collect is related to providing the Properties and its features, and falls into three general categories: (i) information you provide to us, (ii) information collected automatically, and (iii) information we obtain from third parties. We process this information in light of our legitimate interest in improving the Properties and giving our customers the best experience, and where it is necessary for the adequate performance of the contract between us and you. Without it, we may not be able to provide you with the requested services and features of the Properties.
When you visit our Website you may provide us with two types of information: (i) Personal Information you knowingly choose to disclose that is collected on an individual basis, and (ii) information collected on an aggregated basis as you and others use our Properties. “Personal Information” is information that can be used to identify you (whether alone or in combination) such as your first and last name, email address, zip code/post code, billing address, shipping address, phone number, age, date of birth, and social media handles.
Information You Provide. You may provide Us, and our third-party service providers, with Your Personal Information through the Properties, for example:
- Newsletter: When you elect to sign up for our e-mail newsletter, you will need to provide certain Personal Information such as your e-mail address.
- Create Account: When you elect to create an account on our Website or Properties, you will need to provide certain Personal Information, such as your name, username, password, address, and e-mail address, in order for us to provide you continuous access to your account.
- Purchases: When you make a purchase on our Website or Properties you will need to provide certain Personal Information in order for us to process and complete your order, such as your name, e-mail address, credit card information, and billing and shipping addresses.
- Communications: When you communicate with Us or our third-party service providers by e-mail or through the Properties, you may provide us certain Personal Information.
- Survey: If you participate in any survey, you may provide certain Personal Information as part of your response.
Information We Collect Automatically. We and our third party service providers may collect certain information automatically as the result of your use of the Properties and other web analytics services. This information generally includes:
- Usage Data: When you use the Properties, We and our service providers may track and collect usage data and information about your interactions with the Properties such as the pages that you visit and links you click on, and the date and time the Properties on your device accesses our servers.
- Log Data: An Internet Protocol (IP) address is a number that is automatically assigned to your device from which you are accessing the Property by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever you visit the Properties, along with the time of the visit and the activity on the Property, browser type and operating system, device information, device event information, and the page you’ve viewed or engaged with before or after using the Properties. We and our service providers use IP addresses for purposes such as calculating Property usage levels, helping diagnose server problems, administering the Property and determining your approximate geographic location.
- Geographic Location Information: If you use any location-enabled products or services, you may be sending us location information (e.g. IP address). When you use a location-enabled service, we may collect and process information about your precise geographical location, such as GPS signals sent by a mobile device. We and our third party service providers and partners may use your device’s physical location to provide you with personalized location-based services, content and advertisements. In some instances, you may be permitted to allow or deny such uses of your device’s location, but if you choose to deny such uses, we may not be able to provide you with the applicable personalized services and content.
- Device Information: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, device type (Windows or Macintosh), screen resolution, operating system version, Internet browser type and version and the type and version of the Property that you are using. We and our service providers may also collect a unique device identifier assigned by us or our service providers to the device from which you are accessing the Property and other transactional information for the device that we and our service providers may use to serve content and advertisements to the device.
- Software Development Kits: We may use third parties including our business partners and service providers who use mobile SDKs to collect information and information related to how mobile devices interact with the Platform. An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with content and advertisements and to enable analytics or other features through mobile devices.
- Aggregated Information: We may aggregate Personal Information so that the end-product does not personally identify you or any other user of the Property, for example, by using Personal Information to calculate the percentage of our users who like a particular artist.
Cookies. A cookie is a very small text document placed on your computer, phone, or other device when you visit websites, which often includes an anonymous unique identifier, and are used to record information about your about your activity, including the pages you view, ads you click on, your settings, and other actions you take on the Properties. When you visit a site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each site can send its own cookie to your browser if your browser’s preferences allow it.
Adobe Flash LSOs. If your device stores Flash LSOs, and if you do not want Flash LSOs stored on your device through which you access the Property, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Property or our content. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.
Mobile Device Settings. On your mobile device, enable the “Limit Ad Tracking” setting in your iOS phone’s settings, or the setting to “Opt out of Ads Personalization” in your Android phone’s settings. To opt-out of location tracking when using our Properties, you can use the settings of your device. You can disable mobile analytics and bug reporting through these same settings as well.
Opt Out. For more information about analytics and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or http://youronlinechoices.eu.
HOW WE USE YOUR INFORMATION
- To respond to your inquiries and fulfill your requests (e.g., send newsletters or provide you with information about our products and services).
- To send you administrative information, including information regarding the Property and changes to our terms, conditions and policies.
- To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service.
- To send to you marketing communications that We believe may be of interest to you (including, without limitation, by our third-party service providers that send direct mail, email, and other types of advertising to those whose email addresses We have collected).
- To personalize your experience with the Property by presenting content, products, and offers tailored to you.
- To provide, improve, test, monitor, and develop the Properties, including, without limitation, to provide you access to the Properties, identify usage trends, and determine the effectiveness of promotional campaigns.
- To develop and test new products and features as well as diagnose and fix technology problems in connection with current products and features.
- For our business purposes, such as data analysis, audits, developing new products, enhancing the Property, improving our services, identifying usage trends and determining the effectiveness of promotional campaigns.
- As We believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, or that of you or others; or (g) to allow Us to pursue available remedies or limit the damages that We may sustain.
- We may combine Personal Information that you submit on or through the Property with information that We collect from and about you from other online and offline sources, including from our own websites and web properties (including apps, widgets and players) and third party sources, which may include social media services you interact with through our Properties. We treat such combined information as Personal Information as long as it is so combined.
HOW YOUR PERSONAL INFORMATION MAY BE DISCLOSED
Your Personal Information may be disclosed:
- With Your Consent: We will disclose your information for those purposes in which you have agreed that we may do so.
- Service Providers: We use a variety of third party service providers to provide services to us or to our users on our behalf, such as hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery, credit card processing, auditing and other similar services to enable them to provide such services. These service providers have access to your information solely to perform these tasks on our behalf in accordance with our instructions and to the extent necessary to provide their services to us. Emails may be shared with third party vendors such as MailChimp to perform certain business and marketing functions. You may notify us at any time if you do not wish to receive these offers by emailing us at the address listed below or by selected to modify your preferences as indicated in certain e-mails you may receive from us.
- Aggregated Data: We may also share aggregated information (information about our users that we render in such a way that it no longer identifies or references an individual user) and other pseudononimized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
- Compliance with Laws: We may disclose your information to courts, law enforcement agencies, and governmental authorities (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, or that of you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Retention Period. Your Personal Information may be stored as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
Sensitive Information. Do not send Us or disclose any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Properties or otherwise to Us.
CHOICE AND ACCESS
Data Security. We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Notwithstanding, the safety and security of your information also depends on you. Where We have given you (or where you have chosen) a password for access to certain parts of our Properties, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out Personal Information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website and/or the Properties.
We restrict access of Personal Information to authorized personnel of Company, employees, contractors and agents who need to know that information in order to operate, innovate, and deliver our Properties. Personal Information will only be disclosed to those partners of Company for the purpose of administering our Properties in accordance with the uses as outlined herein.
Unfortunately, the transmission of information via the internet is not completely secure. Although We do our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to our Properties. We cannot guarantee that unauthorized third parties will not gain access to your Personal Information; therefore, any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures in connection with the Properties.
Your choices regarding our use and disclosure of your Personal Information. In some jurisdictions, including the EU/EEA, you may exercise certain rights to access, request copies of, change or correct, request our deletion or object to certain processing of your Personal Information. You may, of course, decline to share certain Personal Information with us. In such circumstances we may not be able to provide to you some of the features and functionality found on the Properties.
We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:
- Receiving marketing-related emails from us and our affiliates: If you do not want to receive marketing-related emails from Us and our affiliates on a going-forward basis, you may opt-out from receiving such emails by using the unsubscribe mechanism provided in the email.
- Receiving marketing-related SMS text messages from Us and our affiliates: If you do not want to receive marketing-related SMS text messages from Us and our affiliates on a going-forward basis, you may opt-out from receiving such messages by utilizing the mechanism provided in the SMS text message.
- Maintaining your account on the Properties:
- Our sharing of your Personal Information with unaffiliated third parties for their marketing purposes: If you prefer that We not share your Personal Information on a going-forward basis with unaffiliated third parties for their marketing purposes, you may opt-out from such sharing by emailing Us at firstname.lastname@example.org.
In each case, please make clear in your email what you are opting-out from. We will try to comply with your request(s) as soon as reasonably practicable.
Please note that, if you opt-out as described above, We may not be able to remove your Personal Information from the databases of unaffiliated third parties with which We have already shared your Personal Information as of the date that We implement your opt-out request. Please also note that, if you do opt-out from receiving marketing-related messages from Us, We may still send administrative messages to you, such as related to pending orders, returns, or refunds.
Affiliates, Vendors and Suppliers
We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Information in the course of providing services to Company. We will not authorize these parties to use your Personal Information for any purpose that is not related to Company and its related affiliates’ business operation.
How you can access, change or suppress your Personal Information. If you would like to review, correct, update, suppress, delete or otherwise limit our use of your Personal Information that you have previously provided to us, you may contact us by emailing us at email@example.com. In your request, please make clear what Personal Information you would like to have changed and what limitations (if any) you would like to place on our use of your Personal Information. We will try to comply with your request as soon as reasonably practicable. We may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records which will not be removed. We are not responsible for changing, removing or suppressing information from the databases of unaffiliated third parties with which we have already shared your Personal Information.
If you contact Company regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the designated government regulatory authority, as required of us by law.
Accessing Our Sites Globally
Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your email messages to Us.